Effective Date: March 2, 2025
Welcome to Renew Ketamine Infusion (“Renew,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of the Renew Ketamine Infusion website, including https://renewketamineinfusion.com/ (the “Website”), and your use of any online scheduling, consultation, communication, educational, or other services made available through the Website.
By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
The Website is intended to provide general information about Renew, our healthcare professionals, treatment options, locations, and services.
You agree to use the Website only for lawful purposes and in a manner consistent with these Terms.
You may not:
The information provided through the Website is for general informational and educational purposes only. It is not intended to constitute medical advice, diagnosis, treatment, or a recommendation for any particular individual.
Use of the Website does not create a physician-patient relationship between you and Renew or any of its physicians, healthcare professionals, employees, or contractors.
A physician-patient relationship may only be established through the appropriate clinical evaluation and treatment process conducted by a qualified healthcare professional.
Individual treatment decisions, including whether ketamine, Spravato (esketamine), psychotherapy, or another treatment is appropriate, will be determined by a qualified healthcare professional following an appropriate evaluation.
The Website and Renew’s online communications are not intended for medical emergencies.
If you are experiencing a medical emergency, believe you may harm yourself or someone else, or require immediate medical attention, call 911 or go to the nearest emergency department.
Do not rely on email, website forms, text messages, or other online communications with Renew for emergency medical assistance.
All treatments offered by Renew are subject to medical evaluation and clinical judgment.
Completion of an online form, consultation request, phone call, or other preliminary communication does not guarantee that you will qualify for treatment.
Renew reserves the right to decline, postpone, modify, or discontinue treatment when a healthcare professional determines that doing so is medically appropriate.
Treatment recommendations may vary based on an individual’s medical history, medications, diagnosis, symptoms, treatment response, and other clinical considerations.
Healthcare treatment outcomes vary from person to person.
Renew does not guarantee that any particular treatment, medication, ketamine infusion, Spravato treatment, psychotherapy service, or other service will produce a specific result.
Information regarding potential benefits, treatment response, or expected outcomes should not be interpreted as a guarantee of results.
Ketamine and Spravato/esketamine treatments may involve risks, side effects, contraindications, and limitations.
Patients will receive appropriate information from their healthcare professionals regarding their individual treatment, including applicable risks, preparation instructions, medications, monitoring, transportation requirements, and post-treatment restrictions.
Patients are responsible for providing complete and accurate information regarding their medical history, medications, allergies, substance use, and other information requested by the clinical team.
You agree to:
Failure to follow clinical instructions may affect your eligibility for treatment or result in cancellation or postponement of an appointment.
Appointments are subject to availability and confirmation by Renew.
If you need to cancel or reschedule an appointment, please contact Renew as soon as reasonably possible.
Any cancellation, late-cancellation, missed-appointment, or rescheduling fees, if applicable, will be disclosed to you before they are charged.
Renew may modify its appointment, cancellation, or scheduling policies from time to time.
Fees for medical services, treatments, consultations, psychotherapy, and other services may vary depending on the services provided and the patient’s individualized treatment plan.
You are responsible for amounts that are legally and contractually owed for services provided to you, including applicable deductibles, copayments, coinsurance, or other patient responsibility.
Where applicable, Renew may submit claims to insurance companies as a courtesy to patients. Insurance coverage is determined by the patient’s insurance plan and is not guaranteed by Renew.
An insurance company’s determination regarding coverage does not necessarily determine the medical appropriateness of a service.
Before receiving treatment, patients should confirm applicable costs and insurance coverage with Renew and, when appropriate, their insurance carrier.
Insurance coverage varies by plan, treatment, diagnosis, location, provider participation, and other factors.
Renew does not guarantee that any particular treatment or service will be covered by an insurance plan.
Patients remain responsible for applicable charges not paid by their insurance carrier, to the extent permitted by applicable law.
Certain services may involve telephone, video, electronic forms, email, text messaging, patient portals, or other electronic communications.
Electronic communications may involve privacy, security, technical, or transmission risks.
You agree to provide accurate contact information and to promptly notify Renew if your contact information changes.
Electronic communications should not be used for medical emergencies.
Where telehealth services are provided, additional telehealth-specific terms, consent requirements, and notices may apply.
Your use of the Website and submission of information through the Website are also subject to Renew’s Privacy Policy.
Renew takes patient privacy seriously and handles protected health information in accordance with applicable privacy laws and regulations.
Please review our Privacy Policy for additional information concerning information submitted through the Website.
The Website may contain links to third-party websites, applications, scheduling platforms, payment processors, technology platforms, social media pages, or other services.
These third-party services are not controlled by Renew, and Renew is not responsible for their content, availability, security, privacy practices, or terms of use.
Your use of third-party services may be subject to additional terms and privacy policies established by those third parties.
Unless otherwise stated, the Website and its contents, including text, graphics, logos, photographs, videos, designs, trademarks, service marks, and other materials, are owned by or licensed to Renew and are protected by applicable intellectual property laws.
You may access and use Website content for your personal, non-commercial purposes.
You may not reproduce, distribute, modify, publish, display, sell, or commercially exploit Website content without prior written authorization from Renew.
If you voluntarily submit information, comments, reviews, testimonials, or other content through the Website, you represent that the information you provide is accurate and that you have the right to provide it.
Do not submit sensitive medical information through a general website form unless the form is specifically intended and secured for that purpose.
Nothing in this section limits any rights you may have under applicable privacy or healthcare laws.
We attempt to keep the Website accurate, secure, and available; however, we do not guarantee that the Website will always be uninterrupted, error-free, secure, or available.
We may modify, suspend, or discontinue portions of the Website at any time without notice.
We make reasonable efforts to provide accurate information on the Website. However, medical information, treatment options, pricing, insurance arrangements, provider availability, office locations, and other information may change.
Information on the Website should not be relied upon as a substitute for individualized professional medical advice.
To the fullest extent permitted by applicable law, Renew and its owners, physicians, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or inability to use the Website.
Nothing in these Terms is intended to waive or limit any liability that cannot legally be waived or limited under applicable law, including liability arising from professional healthcare services where such limitation is prohibited by law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Renew and its owners, officers, employees, contractors, and affiliates from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the Website, violation of these Terms, or submission of fraudulent or misleading information.
This provision does not apply to the extent a claim results from conduct for which indemnification cannot legally be required.
Renew may update these Terms from time to time.
When changes are made, the updated Terms will be posted on the Website with a revised Effective Date.
Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.
These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict-of-law principles, except to the extent applicable federal law or other mandatory law provides otherwise.
Any dispute concerning these Terms shall be handled in a court or other forum having appropriate jurisdiction, subject to any rights or requirements imposed by applicable law.
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with the Privacy Policy, Disclaimer, and any other applicable agreements or consents presented to you in connection with Renew’s services, constitute the applicable agreement concerning your use of the Website.
Additional terms may apply to specific medical, telehealth, payment, scheduling, or other services.
If you have questions regarding these Terms and Conditions, please contact:
Renew Ketamine Infusion
30230 Rancho Viejo Rd, Suite 134
San Juan Capistrano, CA 92675
Phone: (949) 503-1414
Email: info@renewketamineinfusion.com
Additional Renew locations may be available in Seal Beach and Tustin, California.
Last Updated: March 2, 2026
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Obsessive Compulsive disorder (OCD) is unfortunately resistant to many forms of medical treatment including both medication and therapy.
Ketamine has been shown to be an effective, fast acting, safe option for patients with OCD. Over the course of the Ketamine infusions (2-4 weeks) neuroplasticity can lead to a change or abatement in the intrusive, repetitive thoughts and behaviors that typify OCD.
When combined with our unique post infusion integration process, patients with severe OCD can see profound relief of their symptoms.
Start here for a free physician consultation to see if Ketamine assisted psychotherapy can help renew you.
“There is extensive research currently being done on this topic. I can say from personal experience as a practicing Board Certified Pain Medicine Physician, I have had patients with chronic pain, including fibromyalgia, who have had significant relief of their symptoms with Ketamine assisted therapy. With that said, Ketamine assisted therapy will definitely not work for everyone with chronic pain, and each patient will require a thorough evaluation to ensure they are an adequate candidate for a trial of Ketamine assisted therapy for relief of their chronic pain” -Dr. Justin Yanuck.
The current evidence of Ketamine assisted therapy for chronic pain is fairly mixed. The majority of studies only looked at ketamine infusion without any assisted psychotherapy.
Ketamine has the ability to lead to relief on its own (and the mechanisms for this have been well studied). We feel quite strongly that the real potential for Ketamine to provide relief, especially for chronic pain patients, is when combined with psychotherapy. Psychotherapy allows the individual to process their experience and build off this experience to lead to new psychological frameworks for processing both internal and external stimuli.
Pain is complex, and Ketamine assisted psychotherapy is not one-size-fits-all. Our treatment plan gives patients with treatment-resistant chronic pain and even opiate dependance a chance to try a different and effective treatment. Start here (button) for a free physician consultation to see if Ketamine assisted psychotherapy can help renew you.
Start here for a free physician consultation to see if Ketamine assisted psychotherapy can help renew you.
Post Traumatic Stress Disorder (PTSD) is a major public health concern, affecting up to 7% of Americans.
As many as half of all Americans with PTSD get inadequate relief from traditional treatments which include antidepressants, antipsychotics, and cognitive behavioral therapy.
Ketamine combined with psychotherapy has been shown to be very effective at reducing the symptoms of PTSD. These effects last well beyond its near immediate relief.
Many mechanistic actions for how Ketamine works in PTSD have been proposed.
Ketamine allows people to reacquaint themselves with their past inciting trauma from an emotionally neutral perspective. Ketamine will not make you forget about the trauma. It can allow you to acknowledge its occurrence in a neutral way in order to not be continually re-traumatized by thinking about it.
Depending on the patient, outcomes can be noticed almost immediately with a sense of lightness and joy. Ketamine followed by psychotherapy has been shown to lead to significant relief of the burdens of PTSD.
Start here for a free physician consultation to see if Ketamine assisted psychotherapy can help renew you.
Traditional treatments for anxiety will often either work poorly, have addictive properties, or severe side effects including brain fog and drowsiness. Furthermore, these treatments tend to have reduced efficacy over time, and lead to only transient relief of symptoms.
Ketamine, when combined with our novel integrative psychotherapy, can lead to significant relief of anxiety.
During the ketamine infusion and integration process, patients will often get a better understanding of their anxiety, and are able to reframe many of the triggers that often provoke their anxiety.
Ketamine has properties that allow for rewiring of the brain (new synapse formation and repair of existing synapses). Ketamine allows people to effect changes into their own lives. It shows people that they have the power to heal from within and take control of their relationship with anxiety.
Start here for a free physician consultation to see if Ketamine assisted psychotherapy can help renew you.
